With a clear claim and a crafted message around it, our attention shifts to style. Style focuses less on the content of the contribution and more on its method of delivery. Great messages can be weakened or completely lost due to poor style. On the other hand, style has been responsible for the popularity of poor and incoherent messages worldwide. Authors as far back as Ancient Greece examined elements of style (though they called it rhetoric), and we will turn to their guidance for how to approach it. Aristotle writes about several aspects of persuasive presentation, such as: Ethos, Pathos, Logos, Telos, and Kairos. Let's examine each one.
This refers to the credibility, character, or trustworthiness of the speaker. It originally referred to the elements of a speech that reflected the particular character of the speaker or the speech’s author, but today, ethos refers to how well authors portray themselves. Before your audience or readers will engage with you, they have to trust you. More often than not, this is not about your experience, degree, or position. Instead, audiences offer trust as you appear more relatable, trustworthy, and confident in your message. Consider the following questions to help you master this aspect of your style.
This is the emotional appeal of contribution. It refers to the elements that appeal to an audience’s sensibilities and emotions. Great contributions intentionally consider how to deliver their message by including emotional content, by taking their audience on a journey so that they are emotionally invested in the outcome. As you develop your message, consider which emotions you need or want to stimulate in your audience in order to enhance your message. Consider the following questions to help you master this aspect of your style.
This refers to the logic or reasoning of the argument. It originally referred to the actual content of a speech and how it was organized, but today, it more often refers to the logical strength of your contribution. The goal of this part of style is to appeal to the rational and logical thinking of the audience. This is not only a matter of facts, figures, and evidence but very often about how evidence is presented. Consider the following questions to help you master this aspect of your style.
Telos refers to the purpose or end goal of your contribution. It’s the driving force behind your offering and what it aims to achieve. This could be to inform, persuade, inspire, or entertain the audience. The telos should align with the expectations and needs of the audience, providing them with valuable takeaways. It often includes a call to action, guiding the audience towards a specific response or change in behavior. Understanding the telos of a presentation helps to ensure that the content, structure, and delivery are all working towards the same objective, creating a cohesive and effective contribution. Consider the following questions to help you master this aspect of your style.
Kairos, in the context of a presentation, refers to the moment in time or to deliver the message. It’s about ensuring that your presentation is not only relevant but also timely. This may mean that you reference current events and prominent cultural or social issues or consider how your contribution interacts with the moment in time in which you are presenting it. We will explore the connection with the audience in greater detail in the next chapter. For now, consider how it relates to the style of your message. Consider the following questions to help you master this aspect of your style.
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