Developing Hard and Soft Skills for Professional Project Work

Success in a professional setting requires a combination of hard skills (technical knowledge and abilities) and soft skills (interpersonal and organizational behaviors). While hard skills enable you to perform specific job-related tasks, soft skills help you collaborate effectively, communicate clearly, and manage your responsibilities. This section outlines critical expectations and strategies for excelling in both areas.

Hard Skills: Strategies for Professional Excellence

  1. Manage Deadlines Proactively: Inform your supervisor immediately if you anticipate missing a deadline—don’t wait until it’s overdue.
  2. Be Punctual: Arrive on time for meetings and assignments. Timeliness demonstrates respect and reliability.
  3. Engage in Meetings: Actively participate and contribute to discussions to ensure productive outcomes.
  4. Leverage Your Education: Apply the skills learned in your classes to complete assignments effectively.
  5. Collaborate with Your Team: Seek assistance from teammates to tackle challenges and reciprocate by supporting their efforts.
  6. Pursue Skill Development: If assigned tasks that require unfamiliar skills, take the initiative to learn and grow. Resources include: 
    1. Instructors: Ask for guidance from your class instructor.
    2. Experiential Learning Resource Library: Explore available tools and materials.
    3. LinkedIn Learning: Find relevant courses for skill enhancement.
    4. Company Training: Utilize training options provided by your sponsor.
    5. Online Resources: Search YouTube, Google, or AI tools for tutorials and information.
  7. Commit to Training: Follow through on training plans. Saying you will seek training but not following up is unacceptable.
  8. Respect Training Guidelines: Use the training provided by your company sponsor unless agreed otherwise.

Soft Skills: Building Professional Relationships

  1. Attend Meetings Consistently: Prioritize attendance. Missing meetings should be a rare exception.
  2. Be Prepared: Complete your assignments beforehand and bring documentation to showcase your work.
  3. Present Effectively: Summarize key takeaways first, then share supporting details.
  4. Plan Meeting Agendas: Coordinate with your team on who will present, cover specific topics, and address questions.
  5. Maintain Meeting Momentum: Ensure someone is prepared to fill gaps if no one responds to questions.
  6. Be Technologically Ready: Show up on time and verify your technology is functioning properly.
  7. Ask for Help: Recognize when you need assistance and proactively seek it.
  8. Prioritize Responsibilities: Avoid missing deadlines due to social activities; prioritize your internship commitments.
  9. Deliver on Promises: Follow through on commitments, under-promise, and over-deliver whenever possible.
  10. Use Visual Aids: Bring PowerPoints, spreadsheets, or documents to support your points and enhance meetings.

By mastering these hard and soft skills, you will develop a strong professional foundation, enhancing both your work performance and your ability to collaborate with others effectively.

This content is provided to you freely by Ensign College.

Access it online or download it at https://ensign.edtechbooks.org/projectbased_internships/developing_hard_and_soft_skills_for_professional_project_work.